CONTACT US
Here at MalayTigerShop.net, we are always ready to help you!
In the sections below, you may find useful information with regards to placing orders on our site.
YOUR TRACKING CODE:
TRACKING YOUR ORDER:
It takes 2-5 business days after your order has been paid for your delivery tracking code to become active at which point you can find your tracking code by:
- Logging in to the “My Account” section on our website and then navigating to Order History where your tracking code will be displayed.
- Alternatively, our system will automatically email you the tracking code as soon as it becomes available.
To easily track a delivery within the UK, we recommend our customers use:
For deliveries to Europe, you can easily track your delivery via:
PAYMENT:
YOUR PAYMENT AND ORDER STATUS:
- Doing business with us is easy! Simply choose the products you would like, add them to your shopping cart, and place your order. After placing your order, you will receive an invoice directly to your email address and you can choose your payment method. Please read the payment instructions carefully to avoid unnecessary delays.
- We are one of the few online steroid shops that take major credit cards as payment. However, we do not recommend first-time customers use their credit cards.
- New customers should ideally pay by bank transfer, money transfer, or cryptocurrency. Customers who use these kinds of payment methods do not need to be verified, so the order can be processed quicker. They will also receive a 10% discount on large orders when they use these payment methods.
- When you are satisfied and wish to order again, you can use a credit card regardless of the size of your order, and you will receive a discount on any of your subsequent orders.
Please visit OrderStatus.live and enter your order number and email address to:
- To check whether payment verification for your order has been approved, declined, or pending.
- To check if your order is ready for delivery, in the process of being delivered, or being redelivered as part of our replacement guarantee policy.
RETURNS & REFUNDS:
- If your order was delivered, but some items were damaged or missing, please notify us as soon as possible.
- You can do this by sending us a picture of everything you received, including the packaging labels. This will help us figure out what happened and how to avoid such problems in the future. In most situations, we will respond with our investigation findings within two business days.
- As a result, we may be able to provide you with the redelivery of the missing items, a partial refund, a credit against a future purchase, or a discount coupon as compensation.
CONTACT OUR SALES TEAM DIRECTLY:
For general inquiries or issues concerning your order, please contact us directly if you have any problems, reservations, or need assistance in selecting the right products for you.
For general inquiries or issues concerning your order, please contact us directly if you have any problems, reservations, or need assistance in selecting the right products for you.
We aim to respond within 24 hours, but due to differences in time zones between you and our customer support team, it might take up to 2 business days at most to reply.
We aim to respond within 24 hours, but due to differences in time zones between you and our customer support team, it might take up to 2 business days at most to reply.